Frequently Asked Questions
+ What are your business hours?
Monday-Thursday 5pm-9pm
Saturday 10am-3pm
Sunday 10am-1pm
+ Where are you located?
*We are located in the Shoppes at Solana, lower level across from Victoria Secrects and next to Screaming Eagles Martial Arts. Cloest entrance is thru Starr Western Wear
750 Sunland Park Dr.
Suite B05A
El Paso, TX 79912
For classes after mall hours enter through the Food Court.
+ How do I create an account and book a class?
Click the link below to view a video on how to create an account and book a class. Once you have created an account you can also click the 'Book A Class' link found on the home page or visit 'Class Schedules' in the Main Menu. If you are a parent please view the quesiton in regards to how to book my child's classes. How to Create an Account and Book a Class
+ What ages do you accept for kid classes?
Ages 8-14yrs
+ What is the weight limit for your aerial apparatuses?
Our rigging is rated to hold 1000lbs. We accept all shapes, sizes and ablities to our studio.
+ What do I need to bring to classes?
For all classes it's recommended you bring a filled water bottle. For Pole classes: Your own 70% rubbing alcohol in a spray bottle and washcloth. For all other Aerial classes: Spray grip is recommended.
Bottled water, alcohol spray kits and spray grips can be purchased in our studio.
+ What is the appropriate attire for aerial classes?
*Wear tight fitted t-shirt, short or long sleeved. NO TANK TOP. Long leggings or tights underneath shorts. Sports bra if applicable. NO JEWELER OF ANY KIND CAN BE WORN IN ANY OF THE CLASSES *
+ What is the appropriate attire for pole classes?
*Fitted tank top or t-shirt. Fitted shorts (ie. yoga,volleyball or compression shorts). For men, compression shorts underneath running or basket ball shorts or bike shorts. Sports bra if applicable. Heels are allowed but not on the mats.
NO JEWELER OF ANY KIND CAN BE WORN IN ANY OF THE CLASSES *
+ I'm not sticking to the poles during classes what should I do?
*Make sure to refrain from putting on any type of lotion or suncreen on any part of your body the day of your class. Do not apply any type of body glitter, this not only cam make you slippery, but can damage the surface of our poles. Do not wear any type cream based deodorant before your class. We sell a varity of grip aids. Ask your instructor to see what would be right for you. *
+ Do I need to use the MINDBODY app to schedule my classes?
No, if you are prompted to use the app when scheduling a class through your phone simply click on the 'x' on the top right coner of your screen. You will then be directed back to our main booking page. All parents scheduling their children for class must log in through our main booking page. Click the Login/Register link found in the website menu.
+ How do I schedule my child's classes?
Each student under the age of 18 must have a linked parent account and the parent must have an account with us. Once the parent account is created follow the tutorial video in the link below to learn how to properly schedule your child's classes. Click the Login/Register link found in the website menu to create an account and to login and schedule classes. How to book my Child Classes for my Child
+ Can I schedule private lessons?
*Yes please see our Private Lessons page. *
+ Can I book a class for a friend on my account?
Yes click on the video link below to learn how.